At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers desire.

Our Stockroom Operations

Leads are critical to the success of our stores. As a Stock Lead, you’re the primary business owner of the stockroom, which means that you oversee the processing, product placement, and transfers of the store. It’s your job to instill the importance of maintaining a stockroom that is safe and efficient so that our customers have the product they want when they want it.

As a Stock Lead, you maintain stockroom area in which all materials and products are received, stored, organized, picked, counted, monitored, and distributed in order to meet the needs of the store. You’re responsible for ensuring that all stock processes and policies are understood by your team members and followed at all times. You receive and verify shipments as they arrive and handle discrepancies so that inventory counts are current and accurate.

You’re responsible for handling customer charge sends and store transfers of merchandise between retail locations or distribution centers. You control any damaged merchandise or mis-mate inventory in accordance with company standards. In order to perform these stock-specific duties, you are responsible for securely maintaining a key to the store.

In your role as a Stock Lead, you understand that your responsibilities extend beyond the back of house. You assist the Store Manager in achieving and exceeding the store’s fiscal business plan by helping to execute sales and productivity plans. You help replenish and display product on the sales floor and organize it according to our Visual Merchandising standards.

When working on the sales floor,



provide the best possible customer service in accordance with our Service Training Program, greet customers as they enter the store, direct them to the appropriate products and areas, answer customer questions, and offer current product knowledge. You ensure you’re personally available to customers and can identify and address their needs and questions. You maintain a positive, cheerful attitude with customers and team members and promote the store and brand image in all interactions.

As a Stock Lead, you understand that you are an integral part of a team and cooperate to meet the needs of the business. Ensure the highest level of customer service possible as outlined in our Service Training Program Communicate effectively with customers, team members, management, and corporate stakeholders Prioritize brand and product knowledge training in customer interactions Escalate any special customer requests regarding product or service to management High School Diploma Excellent verbal and written communication skills and ability to convey the Deckers Brands Vision and Mission to your team members and customers Excellent team-building skills Flexibility of schedule and hours to meet the needs of the business. Proficient in Microsoft Office suite of tools and applications.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law. Individual pay will be determined by location and additional factors, including job related skills, experience, and relevant education or training. You’ll discover many perks of working at Deckers Brands including competitive pay, discounts, perks, global contests, as well as opportunities for growth and development.

From our corporate offices to our global retail stores, there’s a curious, independent spirit that’s distinctively Deckers Brands. And we’re committed to helping them succeed;

📌 Stockroom Operations Lead -Ugg (Regional Municipality of Halton)
🏢 Deckers Brands
📍 Regional Municipality of Halton