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Posting Reason:

Replacement of a regular position

Job Type:

Employee

Anticipated Duration in Months (for contracts and temporary assignments):

N/A

Job Family:

Business Development

# of Open Positions:

1

Faculty/Service - Department:

Student Affairs, CO-OP and Careers - Education Administration

Campus:

Main Campus

Union Affiliation:

SSUO

Date Posted (YYYY/MM/DD):

2026/08/06

Applications must be received BEFORE (YYYY/MM/DD):

2026/08/17

Hours per week:

35

Salary Grade:

SSUO Grade 11

Salary Range:

$95,594.00 - $120,750.00About Student Affairs:

Student Affairs is at the very heart of the student experience at the University of Ottawa. We recruit the very best future students, support them throughout their university years and leave them well-prepared for fulfilling careers and future studies. Our team of more than 600 dedicated staff provides the services that keep students happy, well and thriving as they pursue their ambitions.

We help them apply and enrol for courses, we oversee 11 residences and an award-winning Dining Hall, we organize fun events, we provide extensive recreation program opportunities and varsity sports activities, we run an innovative career development and experiential learning program and much more!

There’s nothing more rewarding than helping future generations reach their full potential at a world-class university. With our wide variety of career opportunities and professional development pathways, we’re sure that you’ll enjoy the experience as much as our students do.

Position purpose

- Operations Management : Implement standardized processes and procedures required to maintain operations and continuity of service, including, but not limited to, procedures regarding employer engagement and development as well as collaborations with faculties and other services, in a business-development capacity.
- Strategic Planning and Guidance : Act as an expert to provide leadership and innovation in employer relationship management in order to increase student placement rates over the short, medium, and long term.
- Human Resource Management : Hire and supervise staff under their responsibility in accordance with university policies: performance management, resource planning,



team goal setting, as well as establishing their development and training plans. Ensure accountability of team members in carrying out their functions to achieve and maintain high standards of quality from the service.
- Team Leadership and Training : Act as an expert and provide advice on the development of strategies, procedures, and internal processes that maximize the efficiency and effectiveness of the service for all staff under their supervision. Advise, guide, and train staff under their responsibility and ensure they have the necessary training and tools for the effective and efficient performance of their responsibilities, and that processes and activities are tailored to student needs. Ensure coordination, distribution, and review of their work according to equitable task allocation and workload. Develop and implement a training program that meets the needs of staff to ensure optimal quality and efficiency of operations and service to students
- Information Technology : Play a pivotal role in shaping and enhancing IT platforms, including the Experiential Learning Platform, by identifying challenges, collaborating with stakeholders, and supporting the implementation of effective solutions.
- Communication and liaison Ensure that all communications with clients (emails, letters, mass emails, websites, etc.) are accurate and of the highest quality. Establish and maintain working relationships between faculties, the communications team and other sector supervisors to ensure accuracy and alignment across various mediums.
- Evaluation of services and reporting : Analyze data and business processes to improve results and service quality. Evaluate and enhance tracking and IT tools and develop key performance indicators to ensure targets are met. Develop, refine and implement best practices to understand client expectations and needs.




- Collaboration : Actively engage in business development activities to establish collaborations with key internal and external stakeholders, chambers of commerce, professional and industry associations, and attend targeted networking events to promote experiential learning at the University of Ottawa.
- Management of financial and material resources : Plan for and implement the operational budget. Identify efficiency and cost savings opportunities. Identify needs for advances in technologies or products that would further enhance the service offering to support staff that they supervise as well as the student population.

What you will bring

- Undergraduate degree in business, marketing or other relevant fields or equivalent combination of education and experience.
- 5 years of experience in business-to-business development and sales, marketing, recruitment, or other related experiences.
- 5 years of leadership and supervision experience, preferably in a post-secondary education context, with increasing responsibilities.
- Bilingual written and spoken (French and English)
- A demonstrated commitment to client services and customer service.
- Excellent communication and problem-solving skills.
- Demonstrated ability to work independently with minimal supervision. Able to work under pressure and meet firm deadlines.
- Strong analytical skills to compile and analyze data and to produce complex reports.
- Demonstrated technical software skills using MSOffice Suite (intermediate to advanced proficiency using Word and Excel) and CRM systems.
- Adaptable schedule and willingness to travel locally and regionally for industry meetings and events, in accordance with the applicable collective agreement.
- Valid driver’s license and access to a vehicle.

Key Competencies at uOttawa: Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to be fully vaccinated against Covid-19 as defined in Policy 129 – Covid-19 Vaccination. This policy was suspended effective May 1, 2022 but may be reinstated at any point in the future depending on public health guidelines and the recommendations of experts.

📌 Supervisor, Industry Engagement and Development (Ottawa)
🏢 uOttawa | Carrières - Careers
📍 Ottawa