Inclusion without Exception

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

Tata Consultancy Services (BSE: 532540, NSE: TCS) is the technology partner of choice for industry-leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence and customer service.

It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence.

Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 56 countries and 194 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale recent technologies, the company has built long term partnerships with its clients.

Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today.

Technical Application Support Manager

Must-Have Skills

Application Support / Production Management experience within BFSI (Banking, Financial Services & Insurance)

Technical people management and service delivery leadership experience





Strong knowledge of ITIL processes including Incident, Problem, Change, and Release Management

Experience supporting mission-critical Banking or Capital Markets applications

Excellent stakeholder management and executive communication skills

Hands-on experience in production incident management and Root Cause Analysis (RCA)

Understanding technology risk, audit, compliance, and regulatory requirements

Nice-to-Have Skills

Capital Markets domain experience (Trading, Risk, Market Data, Finance)

Experience with monitoring and observability tools such as ServiceNow, Splunk, Dynatrace, and AppDynamics

Exposure to cloud and hybrid technology environments

Knowledge of SRE and DevOps practices in regulated environments

Experience in vendor management and managed services transitions

Salary Range - CA$ 90,000 - CA$ 110,000 Per Year

TCS does not use artificial intelligence tools for candidate screening or evaluation. This post is for a current vacancy. The hiring process includes an initial screening, followed by a technical evaluation and managerial discussion.

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human Resources.

Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.

Location

Toronto, ON

Job Function

TECHNOLOGY

Role

Manager

Job Id

426822

Desired Skills

Capital Markets and Financial Services

📌 Technical Application Support Manager (Toronto)
🏢 Tata Consultancy Services (TCS)
📍 Toronto