Lumino Dental | Mississauga, ON

Be the first smile patients see—and the trusted guide throughout their dental journey.

Lumino Dental is looking for a friendly, organized, and patient-focused Dental Receptionist / Treatment Coordinator to join our growing team on a permanent full-time basis.

This is an exciting opportunity for someone who enjoys both front office administration and helping patients move forward with their dental care. As the first point of contact, you'll create a welcoming experience while also educating patients on their treatment options, coordinating care, and supporting them every step of the way.

If you're passionate about delivering exceptional customer service, building relationships, and contributing to a positive, team-oriented culture, we'd love to hear from you.

About Us

At Lumino Dental, we're committed to providing exceptional dental care in a welcoming, modern, and patient-centered environment. Our team works collaboratively to deliver high-quality care while creating an outstanding experience for every patient who walks through our doors.

Key ResponsibilitiesReception & Administration

- Welcome patients with warmth, professionalism, and enthusiasm.
- Schedule, confirm, and coordinate appointments efficiently.
- Answer incoming phone calls, emails, and patient inquiries.
- Verify insurance benefits and submit insurance claims.
- Collect payments and maintain accurate financial records.
- Maintain patient records using dental practice management software.
- Ensure smooth daily operations and patient flow.

Treatment Coordination
- Present and explain treatment plans in a clear and compassionate manner.
- Educate patients on recommended treatment and answer questions.
- Prepare treatment estimates and discuss insurance coverage and financing options.
- Coordinate treatment appointments with the clinical team.
- Follow up with patients who have outstanding or unscheduled treatment.




- Support treatment acceptance by building trust and maintaining excellent patient relationships.
- Collaborate closely with dentists, hygienists, and clinical staff to provide a seamless patient experience.

What We're Looking For
- Minimum 2 years of experience in a dental office as a Dental Receptionist, Treatment Coordinator, or Dental Administrator.
- Experience with dental practice management software (Tracker, Dentrix, ABELDent, Cleardent, or similar).
- Strong understanding of dental procedures, treatment planning, and insurance processing.
- Excellent communication and interpersonal skills.
- Outstanding customer service and relationship-building abilities.
- Highly organized with strong attention to detail and multitasking skills.
- Professional, dependable, and proactive.
- A positive attitude and a genuine passion for helping patients.

Schedule
- Permanent, Full-Time
- Approximately 40 hours per week
- Five days per week, including occasional evenings or Saturdays as required

Why Join Lumino Dental?
- Supportive, team-oriented, and welcoming team environment.
- Modern practice with advanced technology.
- Opportunities for professional growth and career development.
- Competitive compensation based on experience.
- Employee discounts on dental services.
- The opportunity to make a meaningful impact on patients' lives every day.

If you're looking for a rewarding role where you can combine exceptional customer service with patient education and treatment coordination, we'd love to meet you. Apply today and become part of the Lumino Dental team!

Lumino Dental is committed to creating an inclusive and accessible workplace. We welcome applications from candidates of all backgrounds and provide accommodations throughout the recruitment process upon request.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Pay: $21.00-$25.00 per hour

Benefits

- Dental care
- Flexible schedule
- On-site parking

Experience:
- Dental receptionist: 2 years (required)

Work Location: In person

📌 Treatment Coordinator (Mississauga)
🏢 Lumino Dental
📍 Mississauga