- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Analyze and provide advice on the managerial methods and organization of an establishment
- Develop quality management and quality assurance standards
- Propose improvements to methods, systems and procedures
- Plan the re-organization of operations
- Provide customer service
- Train staff
- Plan and control budget and expenditures
- Direct and advise staff in the development and implementation of service quality assessment strategies