Permanent, Full time

At United Way of Calgary and Area, we believe that united, we make the biggest difference. We’re strongest when we come together to improve local lives and communities—and when we come together as a team, we passionately propel our mission forward. We’re currently looking for a Donor Choice Coordinator to join our Finance team.

Reporting to the Manager, Donor Services, the Donor Choice Coordinator will perform the entire donor choice function and related duties in an accurate, timely, and professional manner, applying effective internal controls and providing excellent customer service.

If you are passionate about your community, aspire to make an impact, thrive in a fast-paced environment, and want to make a difference, then we’re looking for you!

What you will do

- Ensure that all donor information, within internal databases, is kept up to date and suitable to carry out the Donor Choice (DC) program.
- Perform all payouts in a timely, accurate and efficient manner.
- Create the Excel payout files and send them for approval to the Manager,



Donor Services.
- Monitor all aspects of the DC function, communicate the process and timelines with donors and agencies, solve any system errors, and coordinate any necessary refunds/reversals with the accounting team.
- Distribute the cheques, EFT remittances, and recognition letters to agencies and send fees and annual DC reports to the Manager, Accounting.
- Responsible for effective communication with donors and agency contacts, delivering a high level of customer service.
- Ensure compliance with CRA regulations, internal policies and standards relevant to this position is achieved.
- Investigate outstanding/staled cheques and follow-ups with agencies to ensure proper information is on record.
- Support the Donor Services Department in regard to data entry, cashiering, filing, organizing, and any other tasks as required.
- Enter and maintain charity information into Sage, including

📌 Donor Choice Coordinator - United Way Of Calgary And Area
🏢 United Way of Calgary and Area
📍 Calgary