QA Test Engineer – Workforce/Employee Experience Technology Team Press Ganey is a leading experience measurement, data analytics, and insights provider. We are seeking an experienced QA Test Engineer who enjoys designing test strategies, building automation, and driving observability with a special focus on Selenium end‑to‑end automation. The role collaborates closely with engineering, product, and SRE teams to ensure our cloud native applications on Microsoft Azure are reliable, performant, and meet client expectations.Key Responsibilities Test Strategy & DesignReview quality specifications, user stories, and technical design documents to provide timely, actionable feedbackDefine risk‑based test strategies spanning unit, integration, API, UI, security, and performance scopesCreate comprehensive, maintainable test plans and test cases with clear acceptance criteria and traceability to requirementsChampion shift‑left testing, incorporating testability and observability into designTest Automation & FrameworksDesign, develop, and execute UI automation usingSelenium WebDriver (C#/.NET), Katalon Studio/Recorder,orPower Automatewith Page Object/Screenplay patterns and resilient selector strategiesBuild API and integration tests (e.G., with.NET test frameworks such as xUnit/NUnit/MSTest ) including contract and negative testingBuild front‑end unit tests usingVitest + React Testing LibraryImplement data‑driven and environment‑aware test suites leveragingMicrosoft SQL Serverfor test data setup and validationIntegrate automated tests into CI/CD pipelines (Git‑based workflows; GitLab or Azure DevOps), gating releases with quality signals and flaky‑test managementAI‑Assisted Quality EngineeringUseWindsurfas the primary development IDE for test authoring and refactoringLeverage AI tools (Windsurf,GitHub Copilot, ChatGPT ) to accelerate test case design, test data generation, selector suggestions, and documentationApply strong judgment to validate AI outputs, enforce coding standards, and ensure security, reliability, and maintainability of generated test assetsContribute patterns and guardrails for responsible AI use in the QE lifecycleObservability, Synthetic Monitoring & ReliabilityBuild and maintainGrafana dashboardsfor quality,



uptime, and performance KPIs; collaborate on alert rules that minimize noise and catch regressions earlyImplement synthetic monitoring (e.G., HTTP checks and scripted journeys) to continuously validate critical user paths and external dependenciesIntegrate Grafana with Azure‑native telemetry (Application Insights, Azure Monitor) to correlate test results, logs, traces, and metricsPartner with SRE/DevOps to enhance SLIs/SLOs, error budgets, and release health views visible to engineering and product stakeholdersAgile Delivery & CollaborationParticipate in planning, refinement, and retrospectives, estimating and prioritizing testing activitiesCollaborate closely with developers, product managers, and architects to identify system requirements and define testability/observability hooksAuthor and maintain QE documentation, runbooks, and dashboard guides to support knowledge sharing and onboardingDefect Management & Continuous ImprovementIdentify, reproduce, and thoroughly document defects; drive root‑cause analysis and preventionPerform targeted regression and change‑impact testing; monitor the debugging process and validate fixesTrack and communicate quality metrics (defect density, test coverage, flake rate, MTTR) and drive continuous improvement initiativesApplication SupportContribute to release readiness, smoke checks, and production validation leveraging synthetic monitors and live dashboardsProvide transparent, timely status updates on incidents, test outcomes, and stabilization effortsRequired QualificationsProven experience in software quality assurance with a track record of delivering automation at scaleHands‑on expertise withSelenium WebDriver (preferably C#/.NET)and modern test patterns (Page Object/Screenplay)Strong knowledge of QA methodologies, tools,



and processes; ability to write clear,comprehensive test plans and casesExperience building API, integration, and UI tests and running them in CI/CD pipelines (Git‑based workflows)Solid knowledge of SQL (Microsoft SQL Server) and scripting for test data management and validationExperience working in Agile/Scrum environmentsExcellent communication skills with strong problem‑solving and attention to detailPreferred QualificationsExperience with Azure (Azure Monitor, Application Insights) and integrating telemetry with GrafanaFamiliarity with Grafana for dashboards and alerting; ability to interpret metrics and connect signals to release riskExposure to Synthetic Monitoring (e.G., Grafana synthetic checks or equivalent scripted probes)Experience with GitLab CI/CD or Azure DevOps Pipelines for test orchestration and quality gatesKnowledge of performance testing (e.G., k6 or equivalent) and security testing fundamentalsExperience with service virtualization, contract testing, or test containers for stable environment setupsFamiliarity with Playwright or equivalent frameworks (as a complement to Selenium)Background in regulated or high‑availability environments and on‑call participation for release validationExperience & EducationBachelor’s degree in Computer Science, Engineering, or related field, or equivalent professional experience5+ years of professional experience in software testing/quality engineering with 2+ years focused on automationDemonstrated experience leading code/test reviews and communicating trade‑offs, risks, and mitigation strategies to stakeholdersPay Range$150,000 to $180,000. Base salary offers vary based on skills, experience, and certifications. Successful candidates may also receive a discretionary bonus or commission tied to results.Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, or disability. Employees who have access to compensation information are required to keep that information confidential.Our privacy policy can be found at

📌 Senior Test Engineer - $150,000 - $180,000 A Year (Vancouver)
🏢 Press Ganey Associates
📍 Vancouver