Cogeco Connexion Inc in Burlington, ON is seeking a remote Technical Support Agent to deliver best-in-class support to oxio customers. You will diagnose, troubleshoot, and resolve issues using multiple tools in a rapid-paced, shift-based environment.
This work-from-home role supports nationwide Canada, with emphasis on delivering excellent customer experiences and reducing churn. Applicants should have a post-secondary degree in Engineering, Networking or Computer Science and 2+ years in