Join Haven Home, a reputable division of RT Holdings Inc, as a Service Coordinator in Kingston, Ontario. Oversee service requests and ensure customer satisfaction through transparent communication.
As a Service Coordinator at Haven Home, you will be integral to our team's success by managing scheduling, warranty claims, and record-keeping. You should bring 2-3 years of administrative experience and advanced MS Office proficiency to the role. This position requires a professional approach to handling sensitive information and collaborating with multiple departments for cohesive service.
Key Responsibilities:
• Track and fulfill customer service requests efficiently
• Handle warranty claims and coordinate with suppliers




• Schedule appointments while providing status updates to customers
• Keep accurate records of work orders and interactions
• Engage with customers via email and phone to resolve inquiries
Requirements:
• Must have a Secondary School Diploma
• At least 2-3 years' administrative experience
• High proficiency in MS Office tools
• HVAC experience preferred but not required
• Excellent decision-making and organizational skills
Utilize your skills in customer service and organization to contribute to Haven Home's mission of exceptional service.
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📌 Haven Home Service Coordinator Role (Kingston)
🏢 Haven Home Heating and Air Conditioning
📍 Kingston