DSV – Global Transport and Logistics DSV encourages inclusivity and is committed to diversity in the workplace while welcoming applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. Our goal is to provide an inclusive environment for all to succeed. We work with candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to Human Resources should you require accommodation during the recruitment process.

Location: CAN - Milton, Yukon Court

Job Posting Title: Senior Customs Specialist - Compliance

Time Type: Full Time

Compensation: Salary starting at $60,403 per year, plus eligible benefits, in accordance with experience and internal equity

This posting is for an existing vacancy and not intended to create a talent pipeline.

Summary: The primary function of this role is to provide technical customs expertise to the Canadian organization and clients in a professional and timely manner ensuring outstanding client services are provided.

Key Duties And Responsibilities

- Coordinating activities, operational, rating, and technical, to ensure shipments are classified and rated properly and cleared in a timely manner.
- Handling CAD and Mass Adjustments, processing and presenting to Customs in a timely manner.
- Processing duty drawback claims.
- Updating client customs profiles when changes are made by way of audits, DAS, or other means.
- Managing all Free Trade certificates and ensuring clients are aware of their liabilities / responsibilities to provide properly completed certificates.
- Consulting with clients and non‑clients,



in conjunction with other managers / salespeople on all aspects of customs laws and regulations, present, new, or proposed, including providing advice and representation on appeals and ruling requests with CBSA.
- Assisting with customs technical and operational inquiries from team members, and other departments.
- Studying and obtaining comprehensive knowledge of DSV customs system, both operational & IT based, to provide guidance to Raters and operational team members, when required.

Quality, Health & Safety

- Supports organizational commitment to ISO 9001, ISO 45001 certification – Montreal location.
- Perform assigned tasks to support DSV meets its objectives and targets regarding quality, health, safety and environment and follow all requirements as set out in the DSV Quality Health Safety Environment policy.
- Staff are required to ensure that their day‑to‑day activities embrace sustainability, health and safety therefore reducing the impact upon the environment, supporting the communities we work in and reducing incidents in the workplace.

Qualifications

Education and Experience

- Post‑secondary Education or related field or Equivalent qualification.
- Certified Customs Specialist (CCS).
- CTCS Designation, will be an advantage.
- 5‑10 years of freight forwarding and/or customs brokerage experience.

Skills And Competencies

- Good command, both verbal and written, English skills.




- Ability to create collaborative engagements and active listening.
- Service oriented and able to resolve customer grievances.
- Robust interpersonal skills, building professional relationships internally and externally.
- Strong problem‑solving skills and analytical skills.
- Ability to multi‑task, plan, prioritize and manage time effectively to meet goals and achieve results.
- Both a team builder and a team‑player.
- Excellent organizational and time management skills.
- Ability to communicate effectively in a diverse multicultural environment.
- Strong Knowledge of the Customs Tariff and Customs Act.
- Strong Knowledge of CBSA requirements for processing Customs entries.
- Strong Knowledge of CBSA HS Classification, valuation, and origin regulations.
- Strong Knowledge of CBSA CAD and K32 regulations.
- Act as a role model for DSV values and adhere to the Code of Conduct.

Language And Computer Skills

- English is the principal language for this position, additional languages may be required in other locations.
- Ability to communicate effectively in a diverse multicultural environment.
- Microsoft Office suite.

Physical Demands

- Prolonged periods sitting and standing at a desk and working on a computer.
- Occasional travel may be required.
- Regular working hours apply for this position, at times, working beyond these hours may be required by business needs.

Additional Notes / Acknowledgment

Due to the dynamic nature of our industry, your accountabilities and role may change. Duties and responsibilities outlined in this position may be added to or change when deemed appropriate and necessary by the person who is managerially responsible for this position.

#J-18808-Ljbffr

📌 Senior Customs Specialist - Compliance (Milton)
🏢 DSV - Global Transport and Logistics
📍 Milton