Join Decagon as an Agent Success Manager to empower enterprise clients in leveraging our conversational AI platform. Engage in client relationships and product adoption to drive tangible business outcomes.This full time role based in Toronto focuses on guiding customers through the implementation process. You will cultivate relationships as a strategic advisor, ensuring clients achieve their goals while continuously enhancing your understanding of our products and the AI landscape. Your influence will shape both customer initiatives and the product roadmap,



collaborating closely with cross-functional teams.Key Responsibilities:Define and establish the Agent Success functionCultivate relationships and act as a strategic advisorGuide projects from scope through full adoptionEnhance knowledge of product features and AI industryCommunicate effectively with stakeholders at all levelsRequirements:4+ years in a client-facing technical B2B SaaS roleProven management of large accounts and projectsExcellent communication and presentation skillsStrong interpersonal and teamwork abilitiesTechnical understanding of agent building processesLeverage your B2B SaaS expertise to build meaningful customer relationships at Decagon in Toronto.#J-18808-Ljbffr

📌 Agent Success Manager At Decagon (Toronto)
🏢 Decagon
📍 Toronto