Become a key player in customer relations with Finning Canada as a Warehouse Customer Support Coordinator in Edmonton. Provide crucial support from order tracking to logistics coordination across various channels.
As a Customer Support Coordinator, you will engage directly with customers to address inquiries and resolve issues swiftly. This permanent position requires a strong focus on customer service, relationship-building, and collaboration with warehouse and transport teams to ensure a seamless experience. Your expertise in problem-solving will contribute significantly to the overall customer satisfaction.
Key Responsibilities:
• Respond promptly to customer calls, emails, and inquiries
• Investigate issues and coordinate resolutions with internal teams




• Maintain proactive communication about order statuses
• Track shipments and arrange courier pickups as needed
• Participate in operational meetings to drive service improvement
Requirements:
• High School Diploma or equivalent
• 3 to 5 years in customer service or logistics
• Strong communication and organization skills
• Ability to prioritize in a fast-paced workplace
• Proficiency in Microsoft Office applications
Excel in customer service and logistics while collaborating with the dedicated team at Finning Canada.
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📌 Customer Support Coordinator at Finning (Edmonton)
🏢 Finning International
📍 Edmonton