Lead a passionate team at Autodesk as a Technical Adoption Manager in the Americas. Drive product adoption, enhance processes, and support customer outcomes while fostering a culture of collaboration.
In this leadership role, youll manage Technical Adoption Specialists focused on increasing Autodesk product and service usage. You’ll balance empathy and operational rigor to enhance service delivery and develop team members through ongoing feedback and personalized development. Your impact will include evolving the adoption model and reinforcing strategic priorities to meet rapidly changing demands.
Key Responsibilities:
• Manage onboarding and service delivery for Autodesk products
• Foster team motivation and operational excellence
• Monitor performance and customer satisfaction metrics
• Resolve escalated operational and service delivery issues
• Coach team for continuous performance growth
Requirements:
• 5+ years leading teams in a SaaS environment
• Bachelors degree; advanced degree preferred
• Proven experience in customer success initiatives
• Solid communication and relationship-building skills
• Willing to travel up to 30%
As a Technical Adoption Manager, empower your team and enhance Autodesks customer engagement initiatives.
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📌 Technical Adoption Manager at Autodesk (Montreal)
🏢 Autodesk
📍 Montreal
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