Become the Director of Investor Operations at MUFG Investor Services, where you will lead AML initiatives and oversee client interactions. Ensure a high standard of service and compliance across operations.
This role involves managing the AML team and driving performance through engagement and professional development. Your significant operations experience in financial services will be crucial in supporting departmental strategies and participating in the continuous improvement of compliance processes and client integration experiences.
Key Responsibilities:
• Direct AML operations and client oversight
• Foster performance discussions and development opportunities
• Manage sensitive queries from clients and investors
• Participate in service review calls with clients and teams
• Drive innovation initiatives across the global operating model
Requirements:
• Bachelor’s degree in a related business discipline
• Internationally recognized AML certification
• 10+ years of experience in financial services operations
• 5-7 years in a managerial role focusing on AML
• Robust relationship management skills
Lead AML operations with a focus on client experience at MUFG Investor Services, supporting a robust and compliant operational structure.
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📌 Director of Investor Operations at MUFG (Halifax Regional Municipality)
🏢 Muf
📍 Halifax Regional Municipality
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