Infrastructure Administrator at Cira. About the role Cira is seeking a dedicated Infrastructure Administrator to join our team in Ottawa, Ontario. This full-time position is essential for maintaining and enhancing our IT infrastructure, ensuring that our systems operate efficiently and securely. The ideal candidate will have a strong background in managing server environments, network configurations, and cloud services. You will play a pivotal role in supporting our organization's technological needs while contributing to the overall success of our operations.

Key facts Location: Ottawa, Ontario Engagement: Full-time Salary: Competitive, commensurate with experience Visa: Open to Canadian citizens and permanent residents; sponsorship is not available for this role

What you'll do

- Oversee the installation, configuration, and maintenance of servers and network equipment to ensure optimal performance and security.
- Monitor system performance and troubleshoot issues, implementing solutions to enhance reliability and efficiency.
- Manage cloud services and virtualized environments, ensuring they are properly configured and maintained.
- Collaborate with cross-functional teams to support various IT projects, providing infrastructure expertise and guidance.
- Develop and maintain documentation related to system configurations, processes, and procedures to ensure knowledge sharing and compliance.
- Implement security protocols and best practices to safeguard sensitive data and maintain compliance with industry standards.
- Conduct regular system audits and assessments to identify vulnerabilities and recommend improvements.




- Provide technical support and training to staff members, helping them utilize IT resources effectively.
- Participate in disaster recovery planning and execution, ensuring business continuity in the event of system failures.
- Stay updated on emerging technologies and industry trends, making recommendations for upgrades and enhancements.
- Assist in budget planning for IT infrastructure projects and manage resources effectively to stay within financial constraints.
- Foster a culture of continuous improvement by identifying areas for process optimization and efficiency gains.

Requirements

- A minimum of 3 years of experience in infrastructure administration or a related field.
- Solid knowledge of server operating systems, including Windows Server and Linux distributions.
- Proficiency in network protocols, firewalls, and VPNs, with hands‑on experience in network configuration and troubleshooting.
- Familiarity with cloud platforms such as AWS, Azure, or Google Cloud, including experience in managing cloud resources.
- Experience with virtualization technologies, such as VMware or Hyper-V, is highly desirable.
- Excellent problem‑solving skills and the ability to work independently and collaboratively in a team environment.




- Strong communication skills, both verbal and written, to effectively convey technical information to non-technical stakeholders.

Nice to have

- Relevant certifications such as CompTIA Network+, Microsoft Certified: Azure Administrator Associate, or Cisco Certified Network Associate (CCNA).
- Experience with scripting languages (e.g., PowerShell, Python) for automation of routine tasks.
- Knowledge of ITIL framework and best practices for IT service management.
- Familiarity with database management systems and backup solutions.
- Previous experience in a non-profit or public sector environment is a plus.

Skills & tools

- Server management (Windows Server, Linux)
- Networking (TCP/IP, DNS, DHCP, VPNs)
- Cloud computing (AWS, Azure, Google Cloud)
- Virtualization (VMware, Hyper-V)
- Security protocols and compliance standards
- Monitoring tools (e.g., Nagios, Zabbix)
- Backup and recovery solutions

Practical notes

- This position is based in Ottawa, Ontario, and may require occasional on-call support or after-hours work for system maintenance and upgrades.
- Candidates must be legally authorized to work in Canada, as Cira is unable to provide visa sponsorship for this role.
- The selected candidate will be expected to undergo a background check as part of the hiring process.

If you are passionate about infrastructure management and are looking to make a meaningful impact in a dynamic organization, Join us in our mission to provide reliable and secure internet services to Canadians.

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📌 Infrastructure Administrator (Ottawa)
🏢 CIRA
📍 Ottawa