Join Mackenzie Investments as a Client Solutions Associate, where you'll enhance client experiences and strengthen relationships while working in a hybrid setting. This role emphasizes accuracy, collaboration, and continuous improvement.
In this Associate role within the Client Solutions department, connect with clients and deliver outstanding service. Your expertise in client-facing environments and relationship management will be key. You'll create effortless experiences by executing client applications and maintain strong relationships with both internal partners and external clients.
Key Responsibilities:
• Execute client applications on the FIMS platform
• Maintain relationships via phone, fax, and emails




• Mentor new team members through job shadowing
• Collaborate on department improvement projects
• Ensure adherence to internal policies and best practices
Requirements:
• 3+ years in a client service-focused role
• Strong relationship management skills
• Results-oriented mindset with attention to detail
• Excellent written and verbal communication
• Post-secondary degree in Business Administration or related
Elevate your career while delivering exceptional client service at Mackenzie Investments.
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📌 Client Solutions Associate at Mackenzie Investments (Toronto)
🏢 Mackenzie Investments
📍 Toronto