Elevate customer satisfaction with Imperial Dade as a Customer Experience Professional in Saint-Laurent. Engage with clients across channels while ensuring every interaction enhances their journey.As a Customer Experience Qualified at Imperial Dade, you will play a vital role in delivering exceptional service while coordinating with internal teams. This position involves processing orders, managing accounts, and proactively resolving customer inquiries. Your customer service skills will be essential in fostering loyalty and a high-quality experience.Key Responsibilities:- Communicate via calls and emails with customers nationwide- Process and follow up on manual and electronic orders- Manage assigned accounts with ownership and care- Maintain delivery status and order tracking- Collaborate with internal teams to improve customer experienceRequirements:- 1-3 years of customer service experience required- Bilingual in English and French is essential- Strong communication and organizational skills- Ability to work under pressure in a fast-paced environment- Familiarity with CRM systems like Salesforce.ComUtilize your customer service expertise to ensure Imperial Dade delivers excellence in every customer interaction.#J-18808-Ljbffr

📌 Customer Experience Professional - C$48,000 - C$52,000 A Year (Winnipeg)
🏢 Imperial Dade
📍 Winnipeg