Join our Toronto team as an AWS Connect Engineer, leading crucial cloud contact center transformations. Leverage your expertise in Amazon Connect to enhance customer experience and implement AI capabilities.You will design and develop Amazon Connect solutions while collaborating with architects, stakeholders, and engineering teams. Your role includes building integrations with enterprise applications, configuring contact flows, and troubleshooting issues. This is a full-time, permanent position requiring you to be onsite in Toronto 2-3 days per week for effective collaboration.Key Responsibilities:Design and implement Amazon Connect solutionsBuild integrations with enterprise applicationsConfigure contact flows and customer journeysCollaborate on technical design with delivery teamsTroubleshoot production issues and support releasesRequirements:Solid hands-on Amazon Connect experienceExperience integrating with enterprise systemsKnowledge of AWS services: Lambda, DynamoDBExperience in large-scale transformation programmesStrong communication and stakeholder engagement skillsApply your Amazon Connect expertise in this impactful engineer role focused on next-generation customer experiences.#J-18808-Ljbffr
📌 Aws Connect Engineer For Cloud Transformation (Toronto)
🏢 Areti Group | B Corp™
📍 Toronto
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.