Director, Quality, Risk, Patient Safety and Interprofessional Practice

Reporting to the Vice President Patient Experience, Health Integration, Chief Nursing & Health Disciplines Executive, the Director provides leadership for the Quality, Risk, Patient Safety, and Interprofessional Practice.

The Director will provide internal expertise, leadership, and oversight for the planning, development, and execution of functions in the areas of Quality, Risk Management, Legal, Ethics, Research, Patient Safety, Clinical Informatics and Interprofessional Skilled Practice.

What You’ll Do

Planning

Provides strategic and operational planning leadership for the program, including budget development and monitoring, program growth, stakeholder engagement, and alignment with organizational priorities. Supports quality improvement, patient safety, and system partnerships by translating corporate objectives into program‑specific goals and initiatives.

Organizing

Develops and supports program standards, objectives, and committees that align with the organization’s vision, mission, and values. Maintains effective relationships with internal teams, partner hospitals, professional organizations, and external stakeholders, and participates in organizational on‑call responsibilities as assigned.

Leading

Provides leadership, guidance, and subject matter expertise across academic partnerships, clinical informatics, quality, risk, legal, patient safety, and staff development initiatives. Monitors program performance, supports committees and partnerships, mentors staff, and keeps senior leadership informed of key issues, risks, and needs.

Strategic/Program Planning

Leads function‑specific strategic and operational planning aligned with organizational priorities,



including service delivery models, annual work‑plans, performance indicators, risk management, and cross‑functional initiatives. Provides oversight for emergency planning and ensures policies, procedures, and response plans are reviewed and updated as required.

Interprofessional Practice

Advances evidence‑based care and interprofessional practice through policy development, practice standards, education, orientation, simulation, and ongoing environmental scanning. Provides oversight for document management, educators, the Nurse‑Led Outreach Program, and wound care supports across the organization.

Quality & Risk

Leads the organization’s quality, accreditation, enterprise risk management, patient safety, ethics, research, and legal support activities, including quality improvement planning and required reporting. Reviews standards and risk frameworks, supports litigation and case reviews, promotes safe care environments, and identifies opportunities for service improvement.

What You Bring

• Masters prepared in relevant field.


• Registration in good standing from the healthcare regulatory college representing their profession.


• Minimum 5 years progressive management experience.


• Minimum 5-7 years hospital experience relevant to the program(s),
  
  
  
  in a hospital setting where you have demonstrated ability in managing the interpersonal and fiscal challenges of a highly demanding clinical setting.


• Experience with quality, safety and risk within an acute care hospital setting preferred.


• Experienced in the LEAN philosophy and have a proven track record of generating continuous improvement preferred.


• Experience with clinical practice projects, and interprofessional leadership preferred.


• Possess strong and effective communication and team‑building skills and use them successfully to motivate and engage staff.


• Demonstrated experience with envisioning and supporting large scale change.


• Ability to create a collaborative multidisciplinary working environment which fosters high morale and effective staff relationships and participation.


• Knowledge and understanding of employer responsibilities in accordance with the applicable collective agreements.


• Experience forging partnerships with stakeholders from across the spectrum of health care enabling you to see the "big picture" and anticipate opportunities that continually lead to best‑in‑class patient care.

Hours of Work

37.5 hours per week, Monday to Friday

Salary Range

$160,602 - $188,955 annually

EEO Statement

Headwaters Health Care Centre is an inclusive and equal opportunity employer and supports the compliance of the Accessibility for Ontarians with Disabilities Act (AODA). If you have a need for an accommodation, please contact Human Resources so that appropriate arrangements can be made.

Other Compliance

Headwaters Health Care Centre is a smoke‑free and scent‑free facility. Smoking is not permitted on hospital properties.