Elevate customer interactions at goeasy as a bilingual Customer Service Representative. Support both the easyfinancial and easyhome brands while providing exceptional service in French and English.Join goeasy's state-of-the-art contact center, recognized among Canada's Top Growing Companies. This role values compassion and communication while addressing customer needs and inquiries. You will take inbound calls, follow scripts, and provide multi-channel support using your expertise to create positive experiences.Key Responsibilities:Create engaging customer experiences in English and FrenchResolve inquiries through inbound calls with empathyCollaborate with departments to provide tailored solutionsAccurately enter data and maintain call recordsStrive to meet call center metrics consistentlyRequirements:Fully bilingual in French and EnglishExperience in a customer-facing call center environmentExceptional communication skills and attention to detailProficiency in Microsoft Office and call center softwareAbility to multi-task in a quick-paced environmentEmbrace this chance to enhance customer service skills and contribute to goeasy's mission in Canada.#J-18808-Ljbffr

📌 Bilingual Customer Service Representative At Goeasy (Mississauga)
🏢 goeasy
📍 Mississauga