08 Aug
|
Euna Solutions
|
Oakville
08 Aug
Euna Solutions
Oakville
Overview
Enterprise Customer Programs (ECP) is Euna Solutions' delivery organization for enterprise-scale clients primarily state governments and state agencies managing large, complex grant programs. Our clients are partners executing statewide strategic priorities often spanning multiple agencies and funding streams within a single engagement.
Opportunity
The Project Manager owns the delivery of an enterprise-scale Euna Grants implementation for a state government client. This client‑facing role with real accountability: manage the project plan, risks, stakeholder relationships, and day‑to‑day coordination across an internal cross‑functional team. The Project Manager is the primary client contact and ensures project visibility.
Key Responsibilities
- Lead enterprise‑level Euna Grants implementation projects from initiation through closure, maintaining clear ownership of scope, schedule, budget, and quality.
- Develop and maintain project charters, schedules, risk registers, RAID logs, and decision registers in alignment with ECP standards and state agency governance requirements.
- Facilitate project meetings, executive briefings, and steering committees with state‑level sponsors and decision‑makers.
- Monitor project performance against established baselines, identify risks and issues early, drive mitigation, and escalation as warranted.
- Ensure all project activities comply with Euna's Code of Ethics, security standards, and applicable public sector regulations.
- Apply ECP's delivery frameworks and methodology consistently across engagement, adapting as needed while maintaining standards.
Client Engagement & Stakeholder Management
- Primary point of contact for assigned state agency clients – build trust, manage expectations, maintain transparency throughout the project lifecycle.
- Partner with customer project managers and agency leads to establish shared milestones, delivery responsibilities, and readiness activities.
- Conduct executive‑level reporting for client steering committees and provide regular status updates that are accurate, transparent, and stakeholder‑appropriate.
- Navigate complex multi‑agency relationships professionally, holding difficult conversations without damaging partnership.
Cross‑Functional Coordination
- Coordinate delivery across ECP's Implementation, Technical Solutions, and OCM workstreams – keep shared timelines, dependencies, and risks visible.
- Partner with the Project Coordinator to maintain documentation accuracy, meeting cadences, and action item follow‑through.
- Contribute to lessons‑learned reviews and continuous improvement efforts – flagging patterns or gaps for PMO Lead or Portfolio Manager.
- Participate in scoping conversations for new engagements when PM input on state portfolio or related work helpful; review SOW commitments before finalized.
Team & Internal Contribution
- Onboard new hires and contribute to team knowledge sharing.
- Embed AI tools into daily work – drafting documentation, accelerating analysis, preparing client meetings, identifying workflow improvements.
- Perform other job‑related duties as assigned.
Minimum Qualifications
- BA/BS degree or equivalent work experience.
- 5+ years of project management experience,
with a demonstrated track record of delivering enterprise software implementation or technology projects.
- Experience managing multi‑stakeholder projects in a public sector, government, or regulated industry environment.
- Proficiency with project management tools and methodologies – Jira, Confluence, Smartsheet, or similar; waterfall, agile, or hybrid delivery frameworks.
- Enthusiasm for AI tools and a track record of embedding technology into daily workflows to improve output quality or efficiency.
- Strong communication skills – can run steering committee, write crisp status updates, deliver hard news to client without losing the relationship.
- Ability to manage multiple complex projects and competing deadlines simultaneously.
- Ability to work independently while remaining a reliable, collaborative member of a broader team.
- Comfortable in a fast‑paced, evolving environment; adaptable and professionally resilient.
- Strong attention to detail; organized and consistent in follow‑through.
Preferred Qualifications
- Direct experience delivering state or federal government technology implementations.
- PMP or equivalent certification.
- Knowledge of grants management, public finance, or compliance‑heavy regulatory environments.
- Experience with Euna Grants or comparable grant management systems.
- Exposure to AI productivity tools (e.g., Copilot, Claude, ChatGPT) with demonstrated application in a professional context.
- Familiarity with change management principles and how OCM integrates into enterprise delivery.
Location & Travel
Hybrid with 3 days/week in our Oakville, ON office. Occasional travel to client sites may be required.
Compensation Range
$88,000 - $110,000
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📌 Project Manager - ECP, Grants (Oakville)
🏢 Euna Solutions
📍 Oakville