Make a significant impact in patient care with Bayshore HealthCare as a Client Scheduling Coordinator. Utilize your customer service expertise to facilitate communication between patients, families, and healthcare providers.
Bayshore HealthCare is seeking a talented Client Scheduling Coordinator for a temporary maternity leave position. This role demands two years of experience in a customer service setting, preferably in healthcare. You will process funder referrals, schedule caregivers, and ensure optimal service deliveries while maintaining accurate documentation.
Key Responsibilities:
• Communicate professionally with patients and healthcare staff
• Process funder referrals and updates in EMR
• Collaborate with supervisors and field employees
• Schedule care providers based on client needs
• Address and resolve patient concerns promptly
Requirements:
• Minimum two years in customer service, ideally healthcare
• Strong communication skills in English and French
• Excellent computer skills and proficiency in EMR
• Ability to prioritize tasks in a fast-paced setting
• Rotating on-call shifts for evenings and weekends
Your scheduling skills and customer focus will enhance patient services at Bayshore HealthCare.
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