Job Description

What is the opportunity?

The Director, Operational Resilience Governance is part of the independent risk management function and accountable for enterprise-wide oversight and monitoring of Operational Resilience outcomes across RBC’s platforms. This includes monitoring RBC platforms’ adherence to Operational Resilience requirements and practices in line with regulatory requirements.

The role will be responsible for providing periodic reporting on the program effectiveness and the outcomes of RBC’s operational resilience activities to senior management. The role will also be responsible for developing and evolving the Operational Resilience strategy, embedding integrated Operational Resilience outcomes across the organization.

What will you do?

• Develop, oversee and drive the approach to monitoring policy adherence of Enterprise Operational Resilience practices associated to RBC’s critical operations.


• Provide independent oversight in determining RBC platforms’ adherence to Operational Resilience requirements and serve as the expert advisor on Operational Resilience requirements to drive continuous improvement.


• Engage Operational Resilience practitioners across the Enterprise Chief Controls Office and RBC platforms as part of assessing outcomes of business implementation of Operational Resilience requirements.


• Lead cross-GRM coordination and oversight of Operational Resilience outcomes across A&O, Tech & Cyber Risk, Third-Party Risk, Business Continuity and Incident & Crisis Management as well as broader GRM risk domains.


• Provide reporting to senior management on the outcomes of policy adherence monitoring and effectiveness of Operational Resilience outcomes across RBC platforms.






• Drive and implement the organizational strategy for integrating the Operational Resilience lens into broader Operational Risk tooling and resilience risk practices.


• Deliver training of Operational Resilience policy requirements across Enterprise Operational Resilience stakeholders.

What do you need to succeed?

Must-have

• 10+ years of experience in education policy, skills strategy, workforce development, or related fields.


• Experience in financial services sector with a deep understanding of Operational Risk and underlying risk categories including Business Continuity, Third Party and Technology & Cyber.


• Deep understanding of risk management frameworks, control environments, and governance structures


• Strong understanding of global regulatory expectations pertaining to Operational Resilience requirements.


• Robust collaboration skills and experience leading cross-functional or multi-stakeholder initiatives.


• Excellent written and verbal communication skills, including experience with executive audiences.

Nice-to-have

• Professional Risk Management qualification or certification

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation






• Leaders who support your development through coaching and managing opportunities


• Work in a dynamic, collaborative, progressive, and high-performing team


• Opportunities to do challenging work


• Flexible work/life balance options

Job Skills

Auditing, Audits Compliance, Business Analytics, Decision Making, Financial Risk Management (FRM), Information Security Management, Occupational Safety and Health, Operational Delivery, Quality Management, Results-Oriented, Risk Management, Security Management, Strategic Thinking, Training Programs

Additional Job Details

Address: 20 KING ST W:TORONTO

City: Toronto

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: GROUP RISK MANAGEMENT

Job Type: Regular

Pay Type: Salaried

Posted Date: 2026-08-03

Application Deadline: 2026-08-22

Note

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.