RQ10384 - 2 x Business Analyst - Senior

2 openings - 2 submissions

1-year contract (247 business days) - 1 possible extension of 6 months

ONSITE 5 days a week - Yonge St, Toronto

Security Level: CRJMC

Responsibilities

- Ability to demonstrate leadership skills in guiding cross-functional teams through requirement gathering, stakeholder management, and facilitating workshops to ensure alignment and successful project outcomes.
- Perform system analysis, design, testing, and implementation of applications, ensuring alignment with strategy and standards.
- Define and manage user stories, participate in sprint planning, backlog refinement, and ensure that business needs are reflected in technical solutions.
- Conduct user research and develop personas to understand user needs, and create journey maps to improve service delivery and customer experience.
- Analyze user requirements and coordinate with stakeholders to generate prototypes for user consultation. Translate business needs into detailed functional specifications and user stories.
- Collaborate with technical teams to manage incidents, triage issues, and ensure prompt resolution while keeping stakeholders informed of progress.
- Consult with clients on changes/modifications, recommend system enhancements, and assist in the development of training plans.
- Prepare system documentation, user manuals, and other relevant materials to support system implementation and maintenance.
- Assist in planning application development activities, providing direction and support to ensure that deliverables meet business and technical standards.

General Skills

Technical Knowledge & Expertise

- Solid background in systems analysis, requirements definition, prototyping,



and feasibility studies.
- Knowledge of SDLC methodologies, COTS tools, and web-based technologies.
- Experience with systems integration and data-mining/reporting-based tools.

Analytical & Problem‑Solving Skills

- Ability to gather and analyze complex business problems, assess options, and recommend optimal solutions.
- Experience in evaluating system designs and their impact on service delivery.

Leadership & Collaboration

- Ability to collaborate with cross-functional teams, providing direction to ensure that business needs are met within agile development frameworks.
- Provide leadership in guiding stakeholders and junior team members in translating business requirements into actionable tasks.

Communication & Interpersonal Skills

- Excellent communication skills for liaising with stakeholders, gathering requirements, and explaining technical details to non-technical users.
- Ability to prepare comprehensive documentation, business cases, and training materials.

Must‑Have

- Proven experience in working within agile frameworks, with the ability to write and refine user stories, conduct sprint reviews, and manage product backlogs.
- Experience conducting user research, developing personas, and creating journey maps to improve system usability and user experience.
- Strong understanding of system analysis and design, including experience working with web-based technologies, databases, and COTS applications like Cúram .
- Experience in working closely with technical teams to handle incident management and issue triaging, ensuring timely resolution.
- Experience in implementing, managing, and optimizing AI‑driven solutions to improve operational efficiency and decision‑making.

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📌 2 XBusiness Analyst - Senior (Curam) (Toronto)
🏢 Source Code
📍 Toronto