Drive excellence in retail operations as a Retail Operations Lead at PetSmart. Oversee store performance, manage inventory, and ensure a positive shopping atmosphere for customers and pets alike.
As a Retail Operations Lead, you will share responsibility for optimizing store operations while aligning with PetSmart’s vision and values. This role emphasizes merchandising, people leadership, and efficient inventory management alongside maintaining a protected, well-organized environment. Your expertise will guide associates in delivering exceptional customer service and maintaining high store standards.
Key Responsibilities:
• Guide sales associates in merchandise handling and product training
• Manage inventory levels and conduct regular audits




• Operate point-of-sale systems for accurate transactions
• Lead store opening and closing procedures effectively
• Ensure pet care maintenance and customer satisfaction
Requirements:
• 2+ years of retail supervisory experience
• Full-time availability with flexible scheduling
• Proficient in computer applications
• Strong communication skills, both written and verbal
• Excellent organizational skills and attention to detail
Make an impact at PetSmart while supporting a culture of teamwork and customer care.
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📌 Retail Operations Lead at PetSmart (Kelowna)
🏢 PetSmart
📍 Kelowna