A leading digital consultancy seeks a Director for their Zendesk (CCaaS) practice. The ideal candidate will drive creative implementations and partner with technology vendors to enhance customer experience. Responsibilities include P&L management, developing scalable delivery frameworks, and leading complex engagements with enterprise clients. Candidates should have 10+ years experience in contact center technology, strong leadership skills, and proven track records in practice leadership. A competitive salary package, including healthcare and performance bonuses, is offered.#J-18808-Ljbffr
📌 Director - Affinity And Group Markets (Ottawa)
🏢 Blu Ivy Group
📍 Ottawa
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