Employment Type: PermanentCompany DescriptionWe believe in the power of work. Since 1994, we’ve been partnering with governments and local agencies across Canada to create sustainable employment opportunities for people, businesses and communities. We understand that work gives hope, strengthens relationships and drives economic growth.Job DescriptionAbout the roleLocation : Expectation to be in office 5 days/week for the first three months and then transition to a hybrid structure with three days in office, Bay St downtown Toronto and 2 days remoteTravel Expectations:May requiresome travel acrossPeel, York, Toronto and Ottawa regionLike WCG, you believe in the power of work, As a Business Support Specialist you'll play an integral role in supporting the team with a range of responsibilities including the coordination and administration of contractual requirements with Service Providers to ensure positive performance and compliance. You'll bring exceptional technical skills, resourcefulness, business experience, and work independently and with the organizations internal and external stakeholders. You will also prepare and analyze reports, continually improve systems and processes to maximize program efficiency, effectiveness and productivity for enhanced client outcomes.What you'll doPerform administrative tasks and provide general support for the Contract Management teamDraft communications to external partners in both official languagesCoordinate logistics and provide administrative support for events (in-person and virtual)Organize file management and improve efficiencies in document storage infrastructurePrepare and analyze reports and share with the appropriate team membersContribute to continuous improvement efforts by supporting and assisting the Contract Management team with efficiency and effectiveness initiativesWork to continually improve organizational systems and process to maximize program efficiency, effectiveness, and productivity in support of enhanced client outcomesReview reporting and monitor performance and contractual complianceAct as the internal contact and maintain key partner contacts database and relationshipsLiaise with key collaborators on behalf of the organizationQualificationsWhat you bring3+ years’ experience in office management or administrationPrevious experience in a service-related industry; experience in Employment Services an assetAbility to manage multiple priorities and deadlines in a fast-paced environmentExcellent customer service, diplomacy, and interpersonal skillsAble to maintain composure during difficult and high-pressure situationsMust be able to work independently with minimal supervisionAbove average administrative and organizational skillsSolid problem solving, prioritizing, and multi-tasking skillsStrong digital literacy including social media and advanced Microsoft Office skills, with a focus on ExcelSolid understanding of confidentiality and other professional codes of conduct; must submit for acriminalFlexibility: able to work travel todifferent locations acrossPeel, York,



Toronto and Ottawa region as requiredFor complete job requirements, see the full Job Description hereAdditional InformationWhat we offerCompetitive salary of $55,000 to $60,000 per yearComprehensive and adaptable health and dental benefitsRRSP Matching program of 2.5% base earningsOngoing learning and development opportunitiesGenerous time off policy to encourage work/life balanceA diverse and inclusive workplace with a track record of high employee engagement and teamworkIICWCGEOOTT#LI-HybridDiversity, Equity, Inclusion and Belonging MatterWCG isstrengthened by diversity. We arecommitted to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.WCG is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.Passion and Lived Experience Matter!#J-18808-Ljbffr

📌 Business Support Specialist - $65,000 - $75,000 A Year (Winnipeg)
🏢 Miele
📍 Winnipeg