Salesforce Administrator at Uja. About the role Uja is seeking a dedicated Salesforce Administrator to join our team on a contract basis. This position is based in North York, Ontario, and offers an exciting opportunity to work within a dynamic environment where you will play a crucial role in optimizing our Salesforce platform. As a Salesforce Administrator, you will be responsible for managing and enhancing our Salesforce instance, ensuring it meets the needs of our users and supports our organizational goals.

Key facts

- Location: North York, Ontario
- Engagement: Contract

What you'll do

- Administer and maintain the Salesforce platform, ensuring data integrity and security across all user accounts and profiles.
- Collaborate with various departments to gather requirements and translate them into effective Salesforce solutions that enhance productivity and streamline processes.
- Develop and implement custom reports and dashboards to provide insights into key metrics and performance indicators, enabling data-driven decision-making.
- Manage user access and permissions, providing training and support to staff on Salesforce best practices and features.
- Troubleshoot and resolve issues related to the Salesforce platform, acting as the primary point of contact for all Salesforce-related inquiries.
- Perform regular system audits to ensure compliance with organizational policies and industry standards, identifying areas for improvement.
- Stay up-to-date with Salesforce updates and recent features, assessing their potential impact on the organization and implementing relevant changes.




- Assist in the integration of third-party applications and tools with Salesforce to enhance functionality and improve user experience.
- Document processes, workflows, and system configurations to maintain a comprehensive knowledge base for current and future team members.
- Participate in ongoing training and professional development to enhance your skills and knowledge of Salesforce and related technologies.
- Collaborate with the IT team to ensure seamless data migration and system upgrades, minimizing downtime and disruptions to business operations.
- Support the development of training materials and conduct workshops to educate users on new features and best practices within the Salesforce platform.

Requirements

- Proven experience as a Salesforce Administrator, with a minimum of 3 years in a similar role.
- Salesforce Administrator certification is required; additional certifications such as Salesforce Advanced Administrator or Salesforce Platform App Builder are a plus.
- Strong understanding of Salesforce architecture, data model, and security features.
- Proficiency in creating custom reports, dashboards, and workflows within Salesforce.
- Excellent problem-solving skills, with the ability to troubleshoot and resolve technical issues effectively.




- Strong communication skills, both verbal and written, with the ability to convey complex information in an understandable manner.
- Experience in user training and support, with a focus on enhancing user adoption and satisfaction.
- Familiarity with data management tools and best practices, including data import/export and data cleansing techniques.
- Ability to work independently and collaboratively within a team, managing multiple priorities and deadlines effectively.

Nice to have

- Experience with Salesforce Lightning and familiarity with its features and functionalities.
- Knowledge of Apex, Visualforce, or other Salesforce development tools is advantageous.
- Previous experience in a non-profit or similar sector is a plus, as it provides insight into our organizational context.
- Familiarity with integration tools such as MuleSoft or Zapier to connect Salesforce with other applications.

Skills & tools

- Salesforce platform (Classic and Lightning)
- Data management and reporting tools
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Communication and collaboration tools (e.g., Slack, Microsoft Teams)
- Project management software (e.g., Trello, Asana)

Practical notes

- This is a contract position based in North York, Ontario, with a competitive salary commensurate with experience.
- The role may require occasional remote work flexibility, depending on project needs and team collaboration.
- Candidates must be eligible to work in Canada and may require a valid work visa if applicable.

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📌 Contract Salesforce Administrator — North York | Remote (Toronto)
🏢 Uja
📍 Toronto