Join ASSA ABLOY as a Service Coordinator in Port Coquitlam, British Columbia. This role ensures seamless service operations and excellent customer experiences through effective scheduling and coordination.
In this office-based role, you will report to the Commercial Service Manager and be the main point of contact for customers. As you support field technicians, your organizational skills and customer service experience will be critical. You’ll coordinate service calls, manage inquiries, and process service documentation to uphold high standards.
Key Responsibilities:
• Answer customer calls and emails professionally
• Schedule service calls based on priorities and locations
• Maintain accurate records in Service Fusion




• Monitor technician schedules to ensure timely service
• Generate invoices and process payments efficiently
Requirements:
• Previous experience in Customer Service or Coordination roles
• Solid organizational and problem-solving skills
• Excellent communication under pressure
• Proficient with scheduling or service management software
• Ability to work independently and collaboratively
Bring your exceptional customer focus and organizational expertise to ASSA ABLOY to optimize service coordination.
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📌 Service Coordinator in Port Coquitlam
🏢 Traka (Assa Abloy)
📍 Port Coquitlam