Lead and shape the Contractor Network at CAA Atlantic in Dartmouth, Nova Scotia. This strategic director role focuses on enhancing partner performance and member service across Atlantic Canada.As Director of Contractor Network, you will collaborate directly with the Vice President, Operations, to establish a multi-year strategy for managing and evolving the Contractor Network. You will lead efforts to ensure high-quality service delivery through strong performance management, explicit operational standards, and enhanced digital solutions.



This leadership role requires a mix of operational insight and partnership development to support CAA's mission of member safety and service excellence.Key Responsibilities:Develop and execute network performance strategiesEnsure reliable service delivery through high standardsUtilize KPIs and dashboards for performance monitoringLead communication and training for service providersCollaborate with CAA Clubs for operational best practicesRequirements:Minimum 10 years of leadership experienceStrong understanding of vendor management and operationsProven track record in contract negotiationExcellent communication and problem-solving skillsBilingual in English and French preferredElevate CAA Atlantic's service delivery and strengthen partnerships with outstanding contractor network leadership.#J-18808-Ljbffr

📌 Director Of Contractor Network At Caa Atlantic (Shubenacadie)
🏢 Meridia Recruitment Solutions, a Knightsbridge Robertson Surrette
📍 Shubenacadie