Elevate your tech career with Woodbine Entertainment as a Desktop Support Analyst. Provide vital technical support and ensure optimal performance of end-user devices across our creative organization.
As a Desktop Analyst, you will deliver comprehensive technical assistance to users, maintaining the reliability of hardware and software. Your responsibilities include troubleshooting, installation, and upgrades of devices while maintaining a positive user experience. You'll play a key role in analyzing issues, suggesting solutions, and implementing best practices to boost productivity.
Key Responsibilities:
• Respond to and prioritize technical support requests
• Analyze and diagnose hardware and software issues




• Support installation and maintenance of user equipment
• Advise on effective technology use and practices
• Create and maintain technical documentation
Requirements:
• College diploma or degree in computer science
• 2 years of equivalent work experience required
• Technical knowledge of hardware and peripherals
• Hands-on experience in troubleshooting
• Familiarity with networking and operating systems
Drive technological excellence in a diverse and inclusive team at Woodbine Entertainment!
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📌 Desktop Support Analyst at Woodbine Entertainment (Calgary)
🏢 Woodbine Entertainment Group
📍 Calgary