Dynamics 365 Finance & Operations Technical Consultant

Support & Troubleshooting
Provide day-to-day support to users by resolving technical issues related to Dynamics 365 F&O.;
Troubleshoot and escalate issues as necessary to ensure prompt and effective resolution.
Handle incident and service requests in line with service level agreements (SLAs).

System Configuration & Maintenance
Assist in configuring and maintaining modules within Dynamics 365 Finance & Operations and Project Operations (including Finance, Supply Chain, and Human Resources).
Perform regular system checks, updates, and optimizations to ensure peak system performance.

System Enhancements & Process Improvement
Assist in designing, testing, and implementing recent features, functionalities, or integrations within Dynamics 365 F&O.;




Collaborate with developers and technical teams to support system customizations and integrations.

Version Upgrades & Patches
Support system upgrades, patches, and recent releases of Dynamics 365 F&O.;
Ensure minimal business disruption and smooth transitions during upgrade processes.

Compliance & Security
Ensure implementation of security protocols and adherence to compliance standards and financial regulations within the system.

Competencies
Microsoft Dynamics 365 Unified Operations – Technical
Microsoft Dynamics 365 Supply Chain Management
Microsoft Dynamics 365 Finance
Microsoft Dynamics AX 2012 – Technical
Microsoft Dynamics AX 2012 – Administration

Experience

6–8 years

📌 Dynamics 365 Finance & Operations Technical Consultant Toronto (Canada)
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📍 Canada