Join Andaz Ottawa as a Front Desk Host and play a vital role in providing top-notch guest experiences. Assist with check-ins, check-outs, and ensure the efficiency of front desk operations.This role emphasizes guest satisfaction and requires enthusiasm for service. Candidates should come with prior front desk experience and a solid grasp of hotel practices. You'll work alongside a cooperative team to maintain high standards and enhance the overall guest experience at our hotel.Key Responsibilities:
Welcome guests and assist with check-in and check-out procedures
Manage room key control and lost items reporting
Prepare welcome cards and manage guest requests
Ensure all operational policies and standards are met
Maintain accurate guest records and arrival/departure detailsRequirements:
Previous hospitality experience is preferred
Robust desire to meet guest needs
Knowledge of hotel technology systems
Flexibility to meet varying shift requirements
High standards of personal presentationContribute your expertise to Andaz Ottawa, where every guest's experience is a priority.#J-18808-Ljbffr