Elevate your career as Flair Airlines' Senior Product Manager, specializing in Digital Channels, based in Calgary. This role focuses on enhancing digital customer experiences across platforms.
As a key member of the IT E-Commerce & Digital Marketing team, you will lead the strategy and development for customer-facing digital platforms. Your influence will extend over websites, mobile applications, and booking experiences, driving engagement and revenue. Collaborate with various teams to innovate solutions that enhance customer journeys and support Flair's growth.
Key Responsibilities:
Develop and implement digital product strategy and roadmap
Ensure digital products meet commercial objectives and user needs
Lead the entire product lifecycle from planning to optimization
Collaborate with cross-functional teams to prioritize digital initiatives
Monitor product performance using key performance indicators
Requirements:
Bachelor's degree in Business or related field
Minimum five years in digital product management
Proven experience with customer-facing digital products
Solid analytical and problem-solving skills
Excellent communication and project management abilities
Drive innovation in digital platforms and improve customer experience at Flair Airlines in Calgary.