Become the backbone of client EOR escalations as Rippling’s Global Employee Escalations Lead. Leverage your experience to manage complex, high-impact issues across diverse teams and nations. In this critical role, you will coordinate escalations that involve complex employee relations and high-risk client situations.

Your background in global HR operations will guide you as you align stakeholders, fostering timely and compliant outcomes. You’ll engage with cross-functional teams to remove blockers and ensure a structured resolution process under high pressure, demonstrating your operational rigor and executive presence. Key Responsibilities:
Oversee end-to-end management of client escalations globally
Manage employee relations issues and termination matters across borders




Provide explicit communication and transparent updates to clients
Conduct structured assessments and establish action plans
Coordinate effectively across Product, Legal, and HR teams Requirements:
8+ years in EOR services or escalation management
Experience managing complex client issues across countries
Solid knowledge of international compliance and HR processes
Ability to influence stakeholders and drive alignment
Exceptional analytical and communication skills Bring your global HR expertise to Rippling and drive effective resolutions for high-impact client escalations.

📌 Complex Client Escalations Executive Rippling Toronto
🏢 Rippling
📍 Toronto