Join Crown as a Tenant Services Administrator and champion tenant satisfaction. Be a key player in nurturing relationships and enhancing tenants' experiences in office management.
The Tenant Services
Administrator role is critical for maintaining a positive tenant atmosphere. Focusing on tenant inquiries, requests, and satisfaction, you will collaborate with multiple teams to create meaningful interactions and foster a culture of service excellence. The position includes managing tenant events and communications, ensuring their needs are met proactively. Key Responsibilities:
Proactively engage with tenants to address needs
Address feedback and concerns with professionalism
Coordinate community-building events and activities
Ensure accurate maintenance of tenant records
Assist with parking administration and compliance Requirements:
Relevant post-secondary education required
Customer service experience preferred, especially in hospitality
Solid skills in Microsoft Office applications
Must have valid G driver’s license
Robust communicator with a customer-centric mindset Help to create a welcoming and responsive setting for all tenants at Crown.