Salary Details
The salary range for this position is CAD $60.78/Hr. - CAD $87.37/Hr.

Job Summary
Come work as a Manager, Clinical Operations with Vancouver Coastal Health (VCH)!

Vancouver Coastal Health is looking for a Manager, Clinical Operations to join Home Health with the Personalized Support & Stabilization Team Plus (PSS+) and Extended Hours Nursing Program. This role is ideal for a collaborative and systems-focused leader who is passionate about improving care for clients with complex needs and strengthening transitions from acute care to community services across Vancouver. This position plays a key role not only in program operations, but also in supporting citywide access and flow for clients transitioning from hospital to community-based care. This role requires a leader who can balance program operations with a broader system perspective, working closely with local teams while contributing to solutions that improve care across the Vancouver community system. Apply today to join our team!

Responsibilities

Provide clinical and operational leadership to a frontline clinical patient care department or health program that directly supervises, at a minimum, Nurses at the Level 4 or 5 classification/wage rate.

Be responsible for delivering services through multidisciplinary teams in an acute and/or community-based setting.

Provide leadership and direction for operations management, planning, implementation and evaluation of services and activities related to utilization and risk management, and quality improvement of the clinical program/department.

Play a critical role addressing the ongoing issues/needs of clients and their families and to ensure a smooth transition from the acute care workplace to appropriate community health services.

Lead an inter-disciplinary team,



work as a team player with colleagues and co-workers and in collaboration with key internal and external stakeholders to achieve excellence in client and family centred care, education and research within a complex multi-site environment that extends to the community.

Qualifications
Education & Experience

Baccalaureate (Masters preferred) in a relevant clinical professional area with seven (7) to ten (10) year's recent, related clinical and progressive leadership experience, including direct supervisory experience.

Current registration/membership with a recognized professional association.

Basic computer literacy with word processing, spreadsheet and/or database programs and ability to utilize a computerized patient care information system required.

Knowledge & Abilities

Demonstrated ability to collaborate with internal and external stakeholders to develop, manage and evaluate clinical programs considering client needs, service delivery interrelationships and service potential within a complex workplace.

Develops and maintains strong relationships with key internal and external partners to promote and enhance services provided with sensitivity to diversity and indigenous lens.

Practices the recognition, inclusion and support of all types and aspects of diversity at all stages of engagement, with an understanding of the issues faced by people from equity-deserving groups.





Demonstrated ability to understand available resources for program/department and keeps quality in the forefront of all resource utilization decisions; provides feedback and detailed analysis on budget variances, and makes recommendations for corrective action.

Demonstrated ability to facilitate, collaborate and negotiate for effective resolution of human resource issues.

Demonstrated ability to foster collaborative working relationships to support the professional practice and ongoing development of staff.

Demonstrated ability to promote development of clinical research opportunities to ensure evidence-based practice within an interdisciplinary team-based environment.

Physical ability to perform the duties of the position.

Benefits

Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan.

Grow your career with employer-paid training and leadership development opportunities.

Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families.

Award‑winning recognition programs to honour staff, medical staff and volunteers.

Access to exclusive discount offers and deals for VCH staff.

EEO Statement
We encourage applications from equity‑deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.

Closing Statement
The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

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📌 Manager, Clinical Operations, Home Health (British Columbia)
🏢 Vancouver Coastal Health
📍 British Columbia