Overview Thompson & Thompson Service Group is the market leader in Plumbing, Electrical, and HVAC services. We are seeking a motivated and customer-focused Drain Advisor to join our growing and dedicated Plumbing team.
If you are an experienced drain professional who enjoys solving problems, delivering outstanding customer service, and helping customers protect their homes, we want to hear from you. Join a company that values your skills, provides opportunities for advancement, and rewards performance.
What You'll Do Respond to residential service calls and customer inquiries
Diagnose and troubleshoot drain and sewer system issues
Perform drain cleaning using professional equipment and techniques
Conduct camera inspections to identify blockages, breaks, and other drainage concerns
Operate hydro-jetting equipment to clean and restore drain lines
Prepare accurate estimates and explain recommended services to customers
Maintain, repair, and restore drain and sewer systems
Inspect plumbing and drainage systems for safety, functionality, and performance
Deliver exceptional customer service while maintaining a professional appearance




Accurately document work performed and communicate findings with customers and management
What You Need Minimum of 1 year of experience as a Drain Technician or Drain Cleaner
Valid driver's license with an acceptable driving record
Solid mechanical aptitude and troubleshooting skills
Excellent communication and customer service abilities
Ability to work independently and as part of a team
Physical ability to perform the duties of the position, including lifting, bending, and working in various environments
Positive attitude, strong work ethic, and willingness to learn new methods and technologies
What We Offer Plenty of advancement opportunities
Weekly pay
Health, Dental, and Vision Insurance
Paid Life Insurance
401(k) with company match
Paid vacation, company-paid holidays, paid birthday, and paid parental leave
New take-home service vehicles, fully stocked
Company-issued phone and tablet
Uncapped earning potential
Employee referral bonuses
Continued training and career development

#J-18808-Ljbffr

📌 Drain Advisor (British Columbia)
🏢 Thompson
📍 British Columbia