Summerhill Market is a family-owned grocery retailer proudly serving Toronto since 1959. Known for exceptional customer service and chef‑inspired prepared foods, we operate multiple retail locations across the GTA and continue to grow while maintaining our commitment to quality, community, and hospitality.
Our stores offer a unique shopping experience featuring fresh produce, premium meats, bakery, prepared foods, grocery, floral, catering, and specialty products.
We're looking for an experienced retail leader to oversee one of our flagship locations and lead a high-performing team that delivers an exceptional customer experience every day.
Position Summary The Store Manager is responsible for the overall leadership, operational performance, financial results, customer experience, and people development of a Summerhill Market retail location.
This role is ideal for an experienced Grocery Store Manager, Assistant Store Manager, General Manager, Operations Manager, or Retail Leader who thrives in a rapid‑paced, customer‑focused environment.
The successful candidate will oversee all store departments while ensuring operational excellence, strong financial performance, exceptional merchandising standards, food safety compliance, and an outstanding shopping experience.
This is a highly visible leadership position requiring a hands‑on operator who leads by example, develops robust leaders, builds accountability, and creates a positive, engaging culture throughout the store.
Key Responsibilities Store Operations Lead the day‑to‑day operation of a high‑volume grocery store
Ensure exceptional execution across Grocery, Produce, Meat, Bakery, Prepared Foods, Floral, Cashiers, and Receiving
Deliver an outstanding customer experience through operational excellence and service standards
Maintain exceptional merchandising, cleanliness, inventory accuracy, and store presentation
Execute seasonal programs, promotional events, and new product launches




Leadership & People Development Recruit, coach, mentor, and develop Department Managers, Supervisors, and Team Members
Build a culture of accountability, teamwork, engagement, and continuous improvement
Conduct performance management, succession planning, and leadership development
Foster strong communication across all departments and shifts
Manage labour planning, scheduling, payroll, sales, shrink, inventory, and departmental profitability
Monitor KPIs and operational metrics to drive continuous improvement
Control expenses while maximizing sales and customer satisfaction
Customer Experience Lead by example on the sales floor, ensuring every customer receives exceptional service
Resolve customer concerns professionally and effectively
Promote a culture of hospitality, quality, and community engagement
Ensure every department consistently reflects Summerhill Market's standards
Food Safety & Compliance Ensure compliance with food safety, sanitation, health and safety, and company operating standards
Maintain compliance with CFIA, Toronto Public Health, Ministry of Labour, and internal policies
Support inventory control, receiving, and loss prevention initiatives
Cross-Functional Collaboration Partner closely with Commissary Operations, Buyers, HR, Marketing, Finance, and Executive Leadership
Execute company initiatives while providing operational feedback and identifying opportunities for improvement
Qualifications 7+ years of progressive retail leadership experience within grocery, specialty food, or high‑volume retail
Previous experience as a Store Manager, General Manager,



Assistant Store Manager, Operations Manager, or Department Manager
Proven success leading large teams in a fast‑paced retail environment
Strong knowledge of grocery operations, merchandising, inventory management, labour planning, and customer service
Demonstrated experience managing financial performance, sales, labour, and operational KPIs
Excellent leadership, communication, organizational, and problem‑solving skills
Food Handler Certification considered an asset
What We're Looking For Experienced grocery or specialty retail leader
Exceptional people leader who develops strong teams
Business‑minded with strong operational and financial acumen
Passion for customer service and merchandising excellence
Continuously looks for ways to improve operations and the customer experience
Calm under pressure and able to lead multiple departments simultaneously
Hands‑on leader who enjoys being on the sales floor supporting both customers and team members
Schedule Requirements Full‑Time Permanent Position
Flexible schedule based on business needs
Availability to work mornings, afternoons, evenings, weekends, and holidays
Ability to support store operations during peak periods and special events
Summerhill Market is an Equal Opportunity Employer Summerhill Market is committed to fostering a diverse, inclusive, and respectful workplace where all employees feel valued and supported. We welcome applications from individuals of all backgrounds, experiences, and abilities.
We are committed to providing accommodation throughout the recruitment and selection process in accordance with applicable legislation. If you require accommodation, please let us know and we will work with you to meet your needs.
We thank all applicants for their interest in Summerhill Market; however, only those selected for an interview will be contacted.

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📌 Store Manager | Toronto (Ontario)
🏢 Summerhill Market
📍 Ontario