Join Jim Pattison Collision & Glass as a Bodyshop Customer Service Specialist in Winnipeg, Manitoba. Guide customers through the repair process, ensuring a smooth, reassuring experience. In this full time position, you will be the key contact for customers during their repair journey. Ideal candidates have a background in collision repair and exceptional customer service skills.
Your role includes effective communication, managing expectations, and supporting both customers and repair teams seamlessly. Key Responsibilities:
Serve as primary contact from repair intake to completion
Explain repair processes, estimates, and insurance details
Build solid relationships through effective communication
Manage customer expectations and resolve concerns promptly
Coordinate appointments and manage documentation thoroughly Requirements:
Experience as a Bodyshop CSR or Service Advisor
Robust understanding of collision repair processes
Excellent verbal and written communication skills
Proven ability to manage complex customer situations
Organizational skills for prioritizing tasks effectively Showcase your customer service talents while making a significant impact at Jim Pattison Collision & Glass.
📌 Customer Service Specialist At Jim Pattison Winnipeg
🏢 The Jim Pattison Auto Group
📍 Winnipeg
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