Elevate customer engagement as a Customer Experience Representative at Indigo, where your passion for books inspires joy in every interaction. Cultivate a warm atmosphere and connect with customers through storytelling. As a key team member at Indigo, you will create a welcoming store setting while adhering to our mission of enhancing the customer experience.
Your role involves connecting with customers, sharing stories about our products, and curating collections to meet their needs. Embrace adaptability and learn about new offerings to enrich the in-store experience. Key Responsibilities:
Create a warm and welcoming store setting
Add joy to customers' lives through engaging interactions
Leverage product knowledge to tell compelling stories
Curate specific product collections tailored for each customer
Maintain visual standards throughout the store Requirements:
Experience in specialty or general retail preferred
Versatile schedule availability, including weekends
Ability to lift items up to 40 pounds safely
Bilingualism (French/English) for positions in Québec
Commitment to excellent employee and customer experiences Show your passion for reading and improve customer connection at Indigo.