Join Oceanex Inc. as a Customer Service Representative, where you will efficiently manage customer bookings and inquiries. Utilize your organizational skills to assist and resolve customer service needs. In this essential role, you will process orders via telephone, fax, and electronically, and provide comprehensive information about our services, including equipment availability and sailing schedules.

You'll resolve customer complaints with help from our dispatch team and ensure smooth communication with road carriers for booking tracking. Key Responsibilities:
Process customer orders and bookings promptly
Answer inquiries relating to equipment and services
Trace bookings and resolve service failures
Scan and manage customer booking documents
Redirect customers to appropriate departments Requirements:
High School Diploma or equivalent experience
Proven experience in customer service
Background in transportation is beneficial
Bilingual in English and French
Solid communication and organizational skills Bring your customer service expertise to support Oceanex's commitment to excellent service!

📌 Customer Service Representative At Oceanex Montreal
🏢 Oceanex
📍 Montreal