Be a part of Zurich Canada as a Senior Complex Claims Expert, specializing in high-exposure claims. Engage in a values-driven culture while optimizing customer claims service.In this influential role, you'll be responsible for managing intricate claims, providing expert advice, and guiding team members. Your focus will be on resolving claims efficiently, developing strategies, and ensuring compliance with all regulatory guidelines. The position also involves improving processes to enhance customer experiences and operational workflows.Key Responsibilities:
Lead investigations of complex personal and commercial claims
Document claim files per best practices and regulations
Develop strategies for effective resolution of claims
Negotiate settlements effectively within set limits
Mentor team members and coach on best practicesRequirements:
Bachelor's Degree with 6 years or more in Casualty Claims
Bilingual proficiency in French and English
Exceptional communication and analytical abilities
Familiarity with Office 365 tools
Must hold a Quebec Claims Adjuster licenseLeverage your expertise in complex claims to shape a positive customer journey at Zurich Canada.#J-18808-Ljbffr