Join the Fairmont Chateau Lake Louise as a full-time Concierge in Banff National Park. Guide guests through an exceptional wellness journey while enjoying breathtaking views and luxurious services. This permanent role focuses on managing reservations at the new Basin Glacial Waters wellness facility.

You will assist guests in selecting spa treatments and ensure their needs are met efficiently. Solid communication and organizational skills are essential to thrive in this guest-centric position. Key Responsibilities:
Handle reservations and respond to guest inquiries promptly
Collaborate with Fairmont Spa for additional treatment options
Meet booking quotas and promote hotel services
Generate daily reports and maintain accurate records
Assist Facility attendants and Lounge servers as needed Requirements:
Previous reservations or sales experience is preferred
Familiarity with Opera PMS and CRS systems
Robust communication and organizational skills
Ability to lift up to 20 lbs and stand for long periods
Willingness to work wide-ranging shifts Become a key player in offering unique guest experiences at Fairmont Chateau Lake Louise.

📌 Concierge At Fairmont Chateau Lake Louise
🏢 Fairmont Château Lake Louise
📍 Lake Louise