Enhance the student experience at the University of Ottawa as a Bilingual Information Officer in a agile role. You'll be the first point of contact, providing essential services to students and staff alike. As part of the Student Affairs team, you'll handle inquiries regarding Housing, uOttawa Card, and UPASS services. This position requires a robust background in customer service and office administration, alongside a commitment to ensuring student satisfaction.

Your role will include managing meal plans, housing assignments, and providing client support for various university services. Key Responsibilities:
Assess student eligibility for residence admission
Manage housing assignments and facilitate room changes
Promote and administer uOttawa Card services




Interpret and enforce university policies and procedures
Maintain databases and ensure information integrity Requirements:
Postsecondary education in administration or similar field
Minimum of three years' experience in customer service
Bilingual in French and English at a Low Advanced level
Solid analytical and report preparation skills
Knowledge of FIPPA regulations and compliance Utilize your bilingual skills and customer service expertise to significantly enhance the uOttawa student experience.

📌 Bilingual Information Officer At Uottawa Ottawa (Canada)
🏢 University of Ottawa
📍 Canada