Become the BDC Manager at McManes Automotive Group's Country Hills Ford, where you'll enhance customer interactions and engagement. This pivotal role manages inquiries and ensures exceptional service delivery. As BDC Manager, your expertise will contribute significantly to customer satisfaction at Country Hills Ford.

This role involves handling customer inquiries through phone, email, and chat, scheduling appointments, and providing vital vehicle information. Your focus on organization and attention to detail will be essential for maintaining customer records and follow-up communications. Key Responsibilities:
Manage customer inquiries through various communication channels
Schedule and confirm appointments for the Sales team




Offer detailed information on vehicles and services
Maintain accurate customer records in the CRM system
Perform follow-ups to ensure lasting relationships Requirements:
Prior BDC or customer service experience preferred
Solid communication and interpersonal skills
Ability to handle multiple tasks in a quick-paced setting
Exceptional organizational skills with attention to detail
Experience with CRM software and Microsoft Office Enhance customer connection and engagement as the BDC Manager, contributing to the success of Country Hills Ford.

📌 Bdc Manager Opportunity At Mcmanes Automotive Group Calgary
🏢 South Trail Hyundai
📍 Calgary