Become the face of our airline as a Client Experience Agent, providing outstanding service at the airport. Assist passengers during check-in and address their needs with efficiency and care. Our successful airline is seeking a Client Experience Agent.
This role involves greeting passengers, managing bookings, and resolving any issues, particularly related to baggage. You will ensure compliance with customer service standards while collaborating with ground teams, making a significant impact on traveler satisfaction. Key Responsibilities:
Greet passengers and assist during airport check-in
Answer questions about flights and services
Manage bookings and handle flight changes
Resolve baggage issues and coordinate claims
Ensure follow-up for customer satisfaction Requirements:
High school diploma or equivalent
Experience in customer service, preferably aviation
Knowledge of check-in procedures
Proficient in booking and flight management tools
Robust communication and interpersonal skills Utilize your customer service expertise and problem-solving skills to enhance our passengers' experiences.
📌 Client Experience Agent At Airline Quebec City
🏢 Starlink Aviation
📍 Quebec City
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