Elevate your career with IFDS as a Bilingual Customer Service Agent in Toronto. Deliver exceptional client service and enhance customer experiences in this temporary role. IFDS is seeking a bilingual individual to join our Full Services Operations team on a temporary basis until May 2027.

In this pivotal role, you will act as the main point of contact for clients, responding to inquiries and managing multiple communications. Your ability to deliver accurate information while supporting client needs is essential for success. Key Responsibilities:
Manage daily customer service delivery for clients
Liaise between IFDS and advisor/dealer community
Resolve a variety of client inquiries and issues
Provide detailed account fund information and trade details
Collaborate with internal teams on client service needs Requirements:
Fully bilingual in English and French
Minimum 1 year experience in financial services
Post-secondary education in a related field
Solid client focus and interpersonal skills
Ability to manage multiple priorities and deadlines This role offers you the chance to thrive in a client-focused, bilingual workplace at IFDS in Toronto.

📌 Bilingual Customer Service Agent Ifds Toronto
🏢 International Financial Data Services
📍 Toronto