08 Aug
|
The Toronto-Dominion Bank (Canada)
|
Montreal
08 Aug
The Toronto-Dominion Bank (Canada)
Montreal
Join TD Wealth in Montréal as a Bilingual Contact Centre Representative. Engage with customers through inbound and outbound calls, delivering tailored financial guidance and support. As a key member of the Contact Centre Team at TD, you will help clients navigate their banking needs.
This role requires a passion for customer service and the ability to resolve inquiries efficiently. You'll assist with account questions and recommend TD products aimed at meeting unique client circumstances and investment goals. Key Responsibilities:
Deliver outstanding customer service through effective communication
Resolve inquiries promptly at the first point of contact
Engage in continuous learning and coaching for growth
Conduct thorough financial needs assessments for clientele
Execute buy/sell orders accurately per regulations Requirements:
High school diploma with at least one year of experience
Bilingual in English and French essential
Post-secondary education preferred
Exceptional listening and problem-solving skills
Digital literacy across various devices Support clients in achieving their financial goals with your expertise in banking and investment.
📌 Bilingual Contact Centre Representative Td Wealth Montreal
🏢 The Toronto-Dominion Bank (Canada)
📍 Montreal