Take your Service Now expertise to the next level as a Technical Lead in a fully remote role. Drive outstanding solutions through deep technical knowledge and hands-on experience in enterprise settings.
We are seeking a Service Now Technical Lead with at least five years of experience in designing and implementing Service Now solutions. The ideal candidate has extensive hands-on experience with Service Now CMDB, ITOM Discovery, and complex platform initiatives.
You'll lead critical project phases, ensuring successful implementations and optimal system performance.
Key Responsibilities:
Design Service Now solutions tailored for enterprise needs
Lead CMDB implementation projects for maximum impact
Configure Service Now including import sets and APIs
Facilitate requirements workshops with stakeholders
Document technical processes and operational runbooks
Requirements:
Minimum five years of Service Now experience
Three years of CMDB and ITOM hands-on involvement
University degree in IT or related field
Service Now certifications preferred
Robust understanding of ITIL and data management practices
Leverage your technical skills and leadership to enhance the Service Now ecosystem within a remote setting.
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📌 Remote Servicenow Technical Lead Role Calgary
🏢 MDOS Consulting
📍 Calgary
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